Returns Management

Returns - the necessary evil of every retail business. Without a thorough and reliable return system your inventory will never be correct. Yet, most software still gets it wrong. At SimOneEMS we understand the importance and intricacies of the return process, and we get it right. We took the time to analyze 36+ different return scenarios and build support for them all - drop ship returns, vendor returns, cross-warehouse returns, even Amazon FBA returns! With SimOneEMS there will be no more wondering where your returns are – you will know the real status of each return (even FBAs) – in transit, damaged, lost, etc. A returns system that your customers like, and offers you real control, can even create a new Business model and a differentiator for your Business. SimOneEMS can even issue credits for returns to your Vendors. All within one system – SimOneEMS. ​